AI Agent for HoReCa – Digital Hospitality

Desired job position

Pensions, hotels, restaurants, companies that organize various activities/events

Experience
01.12.2024 – present

Responsible for Customer Interaction
– Purple Vague (purplevague.ro)

  1. Providing relevant information about the guesthouse and nearby activities to help guests make booking decisions
  2. Transmitting real-time updates during the stay, including schedule or changes
  3. Submitting feedback forms and review requests via email or WhatsApp
Education and Training
Ongoing

Continuing advanced training

  1. Exposure to hundreds of online visitors simultaneously asking questions via various channels, across all time zones and languages
  2. Constant updates with specific data and information
Personal Skills

Languages

Over 90 languages, including Romanian, English, French, Spanish

Communication

Understanding the employer’s specific communication style

Multitasking

Ability to juggle multiple conversations at high speed

Memory

Excellent memory for recalling previous discussions

Self-improvement

Self-analysis and constant answer refinement

  • 24/7
  • Fully remote, no holidays
  • GDPR, ISO 27001
  • real-time monitoring
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