We can group the use cases of Generative Artificial Intelligence into three broad categories, depending on who will be positively impacted:
Your customers
Internal or external customers, by using generative artificial intelligence to reinvent the way they interact with your company (or a department within your company such as HR, Legal, etc.) and improve their experience.
Your employees
By using generative artificial intelligence to increase their productivity and creativity, including inventing new products and functionalities using your creativity.
Your backend processes
By using generative artificial intelligence to optimize and improve them, resulting in greater efficiency and lower costs.
However, many companies find it difficult to identify problems or requirements that GenAI can effectively manage, so as to generate positive results for their customers, employees or operational processes.
We can help you identify GenAI use cases that can have a positive impact on your customer experience, thus helping to increase market share, customer satisfaction, and even your team's productivity.
We would like to organize a half-day workshop, involving approximately 15-20 people from diverse organizational roles, including technical and non-technical employees, as well as key stakeholders, who will bring together diverse perspectives.
During the workshop, facilitators will guide participants, organized in groups of 6-8 people, to identify their problems and needs and discover several GenAI use cases, using ideation methods and Amazon's working backwards practices, prioritizing them based on their potential impact on your organization.
The workshop results can be used as input for an already defined process for implementing use cases in production, should you wish to continue.
There is no commitment to continue after this workshop, the only commitment is your time and active participation to identify high-impact GenAI use cases.
- Interactive session (onsite or online)
- Various participants (LoB, PO, Dev, BA, etc.)
- No technical experience required
- Examples of use cases from industry
- Demos for use cases
- Amazon Working Backwards Practices
- Brainstorming techniques
- Discover your own use cases
- No strings attached
- Have fun!
- Introduction to GenAI – 40 minutes
- Exercise 1: Brainwriting – 1 hour and 20 minutes
- Break – 15 minutes
- Exercise 2: Working Backwards and Starbursting – 50 minutes
- Break – 10 minutes
- Preparing the final presentation – 15 minutes
- Presentation – 30 minutes
Throughout the entire workflow, teams Nenos will help you learn how to deliver GenAI use cases using AWS services and popular third-party model providers (A21, Antropic, HuggingFace, Meta, etc.).