Privacy policy

This Policy was last updated on April 5, 2022.

Nenos Software Ltd. (“Nenos Software", "we", "our" or "us") is committed to protecting your privacy. Our Privacy Policy ("Policy") explains how we collect, use, disclose and protect information about or associated with you ("personal information"), as well as your choices regarding the collection and use of your information. This Privacy Policy applies to the online services offered by Nenos Software, such as our website at www.nenos-academy.com and any other online service location (collectively, the “Service”) that makes this Privacy Policy available to you.

By using the Service, you agree to our Terms and Conditions and consent to our collection, use, and disclosure practices, as well as other activities described in this Privacy Policy. If you do not agree and consent, please discontinue using the Service.

Depending on where you are or where you reside, you may have additional rights.

If you are a data subject in the European Union, please see the "Additional Information for Individuals in Europe" section below.

If you have any questions or wish to exercise your rights and options, please contact us as mentioned in the "Contact Us" section.

Information collection

This section explains what types of information are collected. This includes the categories of information (1) that you provide to us directly, (2) that we collect automatically, and (3) that we receive from third-party sources.

1. Information you provide to us directly

You can browse our site without providing any personal information, but you must register to access most features of the Service. If you choose to use the "Join Us" section to send messages, the content of those messages may be processed and stored by us. You may choose to voluntarily provide us with other information that we do not request, and in such cases you are solely responsible for that information.

The following are categories of information that we have collected directly from you in the last 12 months:

Contact details, including name and surname, email address, postal address and telephone number.

Demographic data, including your age, gender, and country.

Profile data, including your interests, preferences and favorites.

Content, including messages you send us (feedback, support questions), public content posted on the Service (public profile, reviews, comments), as well as academic content you create and submit for review. We also collect the content of messages exchanged with other users through the Service (e.g., through chat features).

Personal contact information, including the name, email address, and phone number of your contacts.

You may choose to voluntarily provide us with other information, and in such cases you are solely responsible for this information.

2. Information collected automatically

In addition, we automatically collect information when you use the Service. The categories of information we automatically collect (in the past 12 months) include:

Data regarding the use of the Service, including features used, pages visited, emails and advertisements viewed, products and services viewed and purchased, time of browsing, entry and exit pages.

Device data, including the type of device or browser used, operating system, internet provider, regional and language settings, and device identifiers (IP, Ad ID).

Location data, including approximate location (e.g. derived from IP or postal code) and, with your consent, precise location (latitude/longitude).

3. Information from other sources

We also collect information from other sources. Source categories (last 12 months) include:

Data brokers or resellers from whom we purchase data to supplement the information collected.

Social networks when you interact with our content or allow us access to your data.

Partners who offer co-branded services, distribute our products or carry out joint marketing activities.

Public sources, including publicly available data.

Use of information

This section describes how Nenos Software uses the information collected.

We collect this information for a number of purposes, including to operate, maintain and provide the functionality of the Service, as well as to communicate with you directly (for example, via email).

The categories of business purposes for using information (last 12 months) include:

• Operating and managing the Service, including your application for our courses.
• Providing requested services (e.g. responding to comments, questions, requests, customer support).
• Sending technical notifications, updates, security alerts, information regarding policy changes and administrative messages.
• Preventing and resolving fraud, breaches of terms or threats.
• Monitoring and analyzing trends and activities.
• Research (focus groups, surveys).
• Improving the Service and other websites, applications and products Nenos Software.
• Developing and sending direct marketing, advertisements, promotions, offers, events and services.
• Organizing promotions (eligibility validation, prize delivery).
• Sending advertisements.
• Fulfilling other commercial purposes, at your request or with your consent.

In addition, we may use information that does not identify you (including aggregated or anonymized data) for any purpose permitted by law. For details on your rights and choices, see the “Your Rights and Choices” section.